Field service software

From the first call to the paid invoice

Leads, scheduling, dispatch, on-site inspections, estimates and invoicing — in one system that already knows what your trade records, what it charges for, and what a technician needs to see standing at somebody’s front door.

Your own workspace at yourcompany.servicetraker.com, ready in about a minute.

The gap this closes

Most companies this size are not missing software. They are missing the JOIN between four things that already exist: the board on the wall, the technician’s phone, the customer’s inbox and the invoice somebody types up on Friday.

Instead of
A photo on a phone

Before and after, filed against the job, on the invoice the customer opens — because a duct is cleaned somewhere they never go.

Instead of
A note on the back of a work order

A failed checklist item that names the work that fixes it, quoted from the price book in one tap, while the technician is still on site.

Instead of
"Did anyone invoice the Tuesday job?"

Finished work raises the invoice, the customer pays from a texted link, and the payment lands against the job that earned it.

A day, end to end

The same job, through every screen that touches it. Nothing gets typed twice.

  1. 1
    The call

    A lead arrives from your website form or the phone. It carries where it came from, so you can tell which advertising actually pays.

  2. 2
    The board

    Drag it onto a crew. Double-booking a van is refused by the database, not warned about in the interface.

  3. 3
    The van

    Gate code above the fold, checklist that works with no signal, photos that upload when there is a bar of it, extra work quoted at the door.

  4. 4
    The money

    Invoice raised from what was actually done, paid by card on the customer’s own phone, or a cheque recorded on the doorstep.

The dispatch board: crews down the side, the day across the top, jobs on it
The dispatch board, with the seeded demo company’s week on it. Overlapping bookings are refused by the database, not warned about in the browser.

Set up for your trade, not bent into shape

Pick your trade when you sign up and the system arrives speaking it: the fields you record about a site, the checklist your technicians run, the services on your price book, and the words on the screen — a visit for a lawn crew, a project for a roofer, a call for appliance repair.

Priced per company, not per headache

Seats included in every plan, no charge for the customers you store, and nothing locked behind a call with sales.

From
$199
per month
Starter
$199/month
3 seats included

Single crew. Leads, scheduling, estimates and invoicing.

Most companies
Pro
$399/month
10 seats included

Multiple crews, dispatch board, SMS automation and the customer portal.

Scale
$799/month
25 seats included

Multi-location, custom domain, API access and priority support.

Try it on a real week of your own work

Sign up, pick your trade, and you have a workspace with your checklists, your service list and your own address on it. No card, no call, no import project.